
Victor Sortitio
This app sucks, as stated in previous reviews the visibility you need a magnifying glass to see some of the test, it does not save your previous training as completed. After passing the training portions it still says in progress meaning the skills portion was not completed. Based on the same reviews as stated from 7 months ago I am not wasting my time calling an inefficient "help" number. Also from previous reviews you cannot take some of these training portions on a mobile phone.
16 people found this review helpful
ISN Software Corporation
January 17, 2024
Hi Victor, we're sorry to hear about those issues. The best way to get help is to call (1-800-976-1303) or email us - we have real people available to help during the workweek, and hold times are less than 1 minute on average. We'd love to know more about which training you were having trouble with, so we can fix it.

Chuck Abshagen
app won't do anything. trying to create an account, log in, or trouble logging in and it won't go any further than checking number with account.
3 people found this review helpful
ISN Software Corporation
August 20, 2025
Thanks for your feedback! We're sorry you're having trouble logging in. Please reach out to our support team at EmpowerSupport@isn.com or 1-800-976-1303 so we can help. We're always working to improve the app and appreciate your input!