
Ricardo Alonso
it's a nice app, but still loads of improvements, like those to begin with: - if we accidentally tag a photo, there's no way to untag, like it's possible to unlike. - to update the info in the child profile we need to leave and come back to the page - the "back button" don't exit the app, like the other
Famly ApS
5 September 2025
Thanks Ricardo for the thoughtful feedback! Good news, you can untag! Just tap the same Tag icon again while viewing the photo and it’ll remove it. As for the back button, that sounds a bit off. Could you pop a quick message over to support@famly.co with your device info and what exactly’s happening? Our team can take a closer look. Best, Maria

Behn Graham
This is a great app. Unfortunately, at the moment, I can't sign into it. I was logged out a few days ago, and now I can't log back in. I've uninstalled the app and reinstalled it but it keeps saying I'm having 'connectivity issues'. Other devices in my setting are working perfectly well. Could you help me out please?
Hi Behn, thanks for flagging this, that does sound frustrating! Could you pop us an email at support@famly.co? We’ll take a closer look and help get you back in quickly 💪 Best, Maria

Matt Kinsey
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a few tweaks needed would really improve the QoL of the app. photos - would be nice if there was a download feature as opposed to screenshotting and editing the screenshot. a calendar that shows the days my son is booked into nursery. Spoke with his nursery about this and the care provider has a calender of when my son is in, would nice if that was mirrored on the user end. it shows when he is off/not in, but not the days he's scheduled in. other than that - easy to use!